Elder Care Alliance
Elder Care Alliance leaders are knowledgeable about the senior living industry and passionate about the older adults we serve – but it doesn’t end there.
Our leaders have a commitment to learning, constantly growing and pushing themselves to find new and better ways to deliver services that nurture the body, mind and spirit of each resident. This commitment extends to our team members, fostering an environment of professional development. Aside from a broad range of training opportunities, Elder Care Alliance’s Cohort program engages new and existing managers in a yearlong program to fortify their leadership and critical thinking skills. In addition, all leaders develop their own professional development plan on an annual basis.
Adriene Iverson President & CEO
At Elder Care Alliance, there is an established culture of learning and innovation. As President & CEO, Adriene Iverson is continually asking herself questions like, “How might we do this better?” and “What can we learn from this?” Iverson has been part of the Elder Care Alliance team since 2010, initially as VP of Operations, where she oversaw all of Elder Care Alliance’s operational functions as well as the infrastructure for internal communications. In 2011, she led a comprehensive software conversion and implementation of electronic health records across all of Elder Care Alliance’s communities. She was also instrumental in ushering in Dr. John Zeisel’s internationally recognized dementia care program I’m Still Here™ in Elder Care Alliance’s memory care neighborhoods. She led Elder Care Alliance’s strategic planning.
Iverson has extensive experience guiding the operations of not-for-profit organizations. Prior to joining Elder Care Alliance, she served for 15 years as Vice President of Operations at the CNH District Church Extension Fund, a $60 million church loan fund. Her responsibilities ranged from oversight of finance to marketing, underwriting, loan placement, and construction draw management. For more than a decade she served as chair of the board for a startup Continuing Care Retirement Community, providing her with valuable, firsthand knowledge of the senior living industry. Iverson holds a Bachelor of Science in marketing from Santa Clara University.
Overall, Iverson is passionate about ensuring that at Elder Care Alliance we are always learning, always improving and always innovating in order to deliver high-quality, person-centered care.
Phil AltmanVice President of Operations
Since joining Elder Care Alliance in 2010, Phil Altman has brought his energy and passion to provide the highest level of care to our residents in every aspect of his work. He brings with him experience in operations from Fortune 500 companies and years of experience working in senior living communities.
Altman has worked in various capacities in senior living – from life enrichment to sales and marketing – providing him with first-hand knowledge of the daily operations of a senior living community. Altman became an Executive Director and served in that capacity for various senior living communities before joining the Elder Care Alliance team. He was promoted to Regional Director of Operations of Elder Care Alliance in 2015 and was part of the team that successfully assimilated a newly acquired community at the end of 2016.
Altman has the vision and ideas to foster growth among employees, residents and families. He is an active member of California Assisted Living Association (CALA) and currently serves on the Workforce Development Committee. Altman is a graduate of California State University, Chico.
Marjorie Bailey Chief Financial Officer, Vice President of Finance
Since taking leadership of Elder Care Alliance’s finance department as Chief Financial Officer in 2013, Marjorie Bailey has played a central role in defining and supporting the current comprehensive strategic planning process. Bailey’s innovative and insightful guidance has quickly become one of the central pillars supporting Elder Care Alliance’s mission to provide the highest-quality, person-driven senior living services across our senior housing communities in California. With more than 20 years of financial management and leadership experience, Bailey is deeply committed to implementing efficient and cost-effective business practices that generate revenue growth, profitability and strengthen company operations. She is a passionate and dedicated team leader and mentor who is adept at building and maintaining successful finance departments while reacting with foresight and creativity to changing environments.
Rosemary Jordan Vice President of Business Development and Strategy
Since joining Elder Care Alliance in 2016, Rosemary Jordan has led the organization’s bricks-and-mortar growth strategy and has been a key participant in workforce and innovation strategies. Ms. Jordan’s focus is on expanding the reach of Elder Care Alliance’s unique and personalized services so that more Californians can experience what Elder Care Alliance communities have to offer. With more than 20 years of health care and consulting leadership experience, Rosemary is a seasoned leader with the knowledge and creativity to help realize Elder Care Alliance’s strategic vision. Ms. Jordan is also incredibly passionate about creating a more just society and one that celebrates all voices and experiences. Ms. Jordan is a graduate of Vassar College and received her master’s degrees in Public Health and Public Policy from the University of California-Berkeley.
Dan HadfieldVice President of Sales & Marketing
Dan Hadfield joined Elder Care Alliance in 2018, bringing over 20 years of experience in operations, management and regional sales and marketing. Dan has a proven track record of achieving high occupancy, leading by example and formulating plans to address challenges. He is passionate about finding creative solutions to complex problems and facilitating an environment of collaboration. With the ability to develop and apply a strategic vision for sales and marketing, Dan is well equipped to offer the operational and sales knowledge to continue Elder Care Alliance’s track record of success in providing high-quality services to older adults. Dan is excited to be part of Elder Care Alliance given its rich history and stellar reputation. Dan is a graduate of Oregon State University with a degree in political science.
Director of Clinical Services & Memory Care Programming, Business Process Owner of Electronic Health Records Systems, Co-Risk Manager
Carmel Dolcine-Joseph plays a central role in monitoring and supporting the delivery of high quality clinical and memory care services to Elder Care Alliance communities. She provides strategic and operational guidance, facilitating exemplary risk management and regulatory compliance results in skilled nursing, assisted living, memory care and age-restricted communities. Ms. Dolcine-Joseph has been instrumental in implementing leading edge systems including electronic health records, computerized physician order entry, Montessori-based memory care programming, root cause analysis processes and risk mitigation programs.
With more than 16 years of healthcare leadership experience, Ms. Dolcine-Joseph continues to work in senior care to use her skills and talents to create life-enriching experiences for elders and the future leaders that she trains and mentors.
In addition to holding multi-state nursing and assisted living administrator licensures, she is a Certified Professional in Aging Services Risk Management (CPASRM), Certified Dementia Master Trainer (CDMT), Certified E.H.R. Implementation Project Manager, Certified M.D.S. 3.0 Resident Assessor and Certified Wound Care Nurse (SWOC).
Passionate about her community, Ms. Dolcine-Joseph coordinated with the Alzheimer’s Association to plan and execute a Movie Moments Series, providing the dementia community with an inclusive event in which individuals and their caregivers are invited to connect over film.