Elder Care Alliance
Elder Care Alliance leaders are knowledgeable about the senior living industry and passionate about the older adults we serve – but it doesn’t end there.
Our leaders have a commitment to learning, constantly growing and pushing themselves to find new and better ways to deliver services that nurture the body, mind and spirit of each resident. This commitment extends to our team members, fostering an environment of professional development. Aside from a broad range of training opportunities, Elder Care Alliance’s Cohort program engages new and existing managers in a year-long program to fortify their leadership and critical thinking skills. In addition, all leaders develop their own professional development plan on an annual basis.
President & CEO
At Elder Care Alliance, there is an established culture of learning and innovation. As President & CEO, Adriene Iverson is continually asking herself questions like, “How might we do this better?” and “What can we learn from this?” Iverson has been part of the Elder Care Alliance team since 2010, initially as VP of Operations, where she oversaw all of Elder Care Alliance’s operational functions as well as the infrastructure for internal communications. In 2011, she led a comprehensive software conversion and implementation of electronic health records across all of Elder Care Alliance’s communities. She was also instrumental in ushering in Dr. John Zeisel’s internationally recognized dementia care program I’m Still Here™ in Elder Care Alliance’s memory care neighborhoods. She led Elder Care Alliance’s strategic planning.
Iverson has extensive experience guiding the operations of not-for-profit organizations. Prior to joining Elder Care Alliance, she served for 15 years as Vice President of Operations at the CNH District Church Extension Fund, a $60 million church loan fund. Her responsibilities ranged from oversight of finance to marketing, underwriting, loan placement, and construction draw management. For more than a decade she served as chair of the board for a startup Continuing Care Retirement Community, providing her with valuable, firsthand knowledge of the senior living industry. Iverson holds a Bachelor of Science in marketing from Santa Clara University.
Overall, Iverson is passionate about ensuring that at Elder Care Alliance we are always learning, always improving and always innovating in order to deliver high-quality, person-centered care.
Vice President of Operations
Since joining Elder Care Alliance in 2010, Phil Altman has brought his energy and passion to provide the highest level of care to our residents in every aspect of his work. He brings with him experience in operations from Fortune 500 companies and years of experience working in senior living communities.
Altman has worked in various capacities in senior living – from life enrichment to sales and marketing – providing him with first-hand knowledge of the daily operations of a senior living community. Altman became an Executive Director and served in that capacity for various senior living communities before joining the Elder Care Alliance team. He was promoted to Regional Director of Operations of Elder Care Alliance in 2015 and was part of the team that successfully assimilated a newly acquired community at the end of 2016.
Altman has the vision and ideas to foster growth among employees, residents and families. He is an active member of California Assisted Living Association (CALA) and currently serves on the Workforce Development Committee. Altman is a graduate of California State University, Chico.
Vice President of Human Resources
Monica Stinson joined Elder Care Alliance as Vice President of Human Resources in August 2018. She joins the team with more than a decade of experience in all aspects of human resources, talent management and business operations. Stinson will oversee Human Resources (HR) and be responsible for talent management, Team Member retention and solidifying the Employer of Choice culture at both the corporate and community levels.
“I am thrilled to be a part of the Elder Care Alliance team,” Stinson says. “I believe my background and experience will make me an integral part of the continued success of this exceptional organization.”
Prior to Elder Care Alliance, Stinson served as a Regional HR professional for Sunrise Senior Living where she had oversight of the HR group consisting of 3,000 employees in 36 locations in California, Washington and Utah. Stinson has a Master of Science in Psychology from Northcentral University in Prescott, Arizona. She also has a Master’s in Business Administration and Organizational Development from Upper Iowa University.
Vice President of Business Development and Strategy
Since joining Elder Care Alliance in 2016, Rosemary Jordan has led the organization’s bricks-and-mortar growth strategy and has been a key participant in workforce and innovation strategies. Jordan’s focus is on expanding the reach of Elder Care Alliance’s unique and personalized services so that more Californians can experience what Elder Care Alliance communities have to offer. With more than 20 years of health care and consulting leadership experience, Jordan is a seasoned leader with the knowledge and creativity to help realize Elder Care Alliance’s strategic vision. Jordan is also incredibly passionate about creating a more just society and one that celebrates all voices and experiences. Jordan is a graduate of Vassar College and received her master’s degrees in Public Health and Public Policy from the University of California-Berkeley.
Vice President of Sales & Marketing
Dan Hadfield joined Elder Care Alliance in 2018, bringing over 20 years of experience in operations, management and regional sales and marketing. Hadfield has a proven track record of achieving high occupancy, leading by example and formulating plans to address challenges. He is passionate about finding creative solutions to complex problems and facilitating an environment of collaboration. With the ability to develop and apply a strategic vision for sales and marketing, Hadfield is well equipped to offer the operational and sales knowledge to continue Elder Care Alliance’s track record of success in providing high-quality services to older adults. Hadfield is excited to be part of Elder Care Alliance given its rich history and stellar reputation. Hadfield is a graduate of Oregon State University with a degree in political science.
Vice President of Wellness
Carmel Dolcine-Joseph, Vice President of Wellness, has over 20 years of leadership experience and oversees the Wellness Department. She is also ECA’s Co-Risk Manager, leading Root Cause Analysis (RCA) processes and protocols.
Carmel’s role leading Resident Care Services, Skilled Nursing, Memory Care, Life Enrichment, & Clinical Applications/E.H.R. operations has been integral to ECA’s success becoming a Preferred Provider and Employer of Choice; enabling residents, residents’ families, and staff members to live purposeful lives, reaching the fullest of their potential.
Her inspirational leadership, thoughtful communication, and proactive performance management makes Carmel a highly effective mentor, committed to making everyone she works with better. Prior to Elder Care Alliance, Carmel had the pleasure of serving in numerous multi-site leadership roles including: Interim ED (Redevelopments) & Divisional Director of Care Management – West Division with Atria Senior Living, Clinical Informatics Nurse – Havasu Regional Medical Center (Acute Care, Urgent Care, SNF/Rehab, Physician Practices, Home Care), and M.D.S. Nurse with Life Care Centers of America – Arizona/Southwest Region.
Carmel Dolcine-Joseph has administrator and nursing licenses in multiple states. She is a Certified Professional in Aging Services Risk Management (CPASRM), Certified Alzheimer’s Disease Dementia Care Trainer (CADDCT), Certified Dementia Practitioner (CDP), Certified Montessori Dementia Care Professional (CMDCP), and Certified E.H.R. Implementation Project Manager.
She proudly serves on the Alzheimer’s Assoc. End of Life & Dementia Advisory Committee, California Assisted Living Association Education Committee, and California Assisted Living Association Dementia Task Force.