Elder Care Alliance
Elder Care Alliance leaders are knowledgeable about the senior living industry and passionate about the older adults we serve – but it doesn’t end there.
Our leaders have a commitment to learning, constantly growing and pushing themselves to find new and better ways to deliver services that nurture the body, mind and spirit of each resident. This commitment extends to our team members, fostering an environment of professional development. Aside from a broad range of training opportunities, Elder Care Alliance’s Cohort program engages new and existing managers in a year-long program to fortify their leadership and critical thinking skills. In addition, all leaders develop their own professional development plan on an annual basis.
Adriene Iverson President & CEO
At Elder Care Alliance, there is an established culture of learning and innovation. As President & CEO, Adriene Iverson is continually asking herself questions like, “How might we do this better?” and “What can we learn from this?” Iverson has been part of the Elder Care Alliance team since 2010, initially as VP of Operations, where she oversaw all of Elder Care Alliance’s operational functions as well as the infrastructure for internal communications. In 2011, she led a comprehensive software conversion and implementation of electronic health records across all of Elder Care Alliance’s communities. She was also instrumental in ushering in Dr. John Zeisel’s internationally recognized dementia care program I’m Still Here™ in Elder Care Alliance’s memory care neighborhoods. She led Elder Care Alliance’s strategic planning.
Iverson has extensive experience guiding the operations of not-for-profit organizations. Prior to joining Elder Care Alliance, she served for 15 years as Vice President of Operations at the CNH District Church Extension Fund, a $60 million church loan fund. Her responsibilities ranged from oversight of finance to marketing, underwriting, loan placement, and construction draw management. For more than a decade she served as chair of the board for a startup Continuing Care Retirement Community, providing her with valuable, firsthand knowledge of the senior living industry. Iverson holds a Bachelor of Science in marketing from Santa Clara University.
Overall, Iverson is passionate about ensuring that at Elder Care Alliance we are always learning, always improving and always innovating in order to deliver high-quality, person-centered care.
Vice President of Operations
For more than 17 years, Scott Carlson has been a noteworthy leader in the senior care and housing space. Prior to Elder Care Alliance, Scott served as the Vice President of Operations for Oakmont Senior Living. He has served in numerous roles and supported communities in multiple states. Scott’s experience serving in different departments within senior communities provided a platform for Scott to build upon years of operational excellence. With a concentrated focus on Alzheimer’s and dementia care, Sales and Marketing, Operations and Organizational Development, he has a proven track record of results while building lasting partnerships with the teams he serves.
Scott was nominated by his peers and recognized by the California Assisted Living Association as the Outstanding Executive Director in 2015. He is an active member of CALA, serving on the Education Committee. Scott holds a bachelor’s of science degree in Organizational Behavior from the University of San Francisco.
The father of two daughters, Scott enjoys spending time with his wife and daughters, biking, running, cooking and traveling.
Interim Chief Financial Officer
Robin Evitts has over 30 years experience solving costly business problems and managing risk – often
innovative “firsts” to transform operations. As ECA's CFO, Robin reports to the CEO and Board of Directors, and her responsibilities include: overseeing all financial and accounting functions including financial close, financial planning & analysis, cash management, financing, tax and regulatory financial compliance, payroll and accounts payable; leading the information technology function, responsible for strategy and delivery, including infrastructure and application support operations; managing insurance strategy and broker partners.
Over her career, Robin has worked with senior management and Boards to deliver responsible and sustainable operational efficiencies, by transforming operating models, redesigning processes, delivering technology improvements, and establishing strategic vendor relationships. She started her career in the audit department at Deloitte & Touche. Robin ultimately was a partner at Deloitte, where she led the enterprise risk management practice for retail/consumer goods companies, advising Boards and senior management on corporate governance matters, including board governance, financial reporting topics, and internal controls and compliance efforts.
After 15 years at Deloitte, Robin joined The Clorox Company, serving as the Chief Audit Executive, responsible for internal audit, and as the Chief Information Officer. She was responsible for driving the technology strategy for the company and delivered a major organizational transformation of IT services that improved service and efficiency. Following Clorox, Robin was a Managing Director at Alvarez & Marsal, leading client initiatives to get value from IT investments.
Robin currently serves on three non-profit Boards – Girls Inc. of Alameda County (Oakland, CA) as Board President, Fair Trade USA as Audit Committee Chair and Treasurer, and Great Minds in STEM as Treasurer and member of the Board Executive Committee.
Robin holds a bachelor's degree in accounting from the University of Illinois and is a licensed CPA (inactive).
In her free time, she enjoys hiking, biking, travel and NASCAR.
Monica StinsonVice President of Human Resources
Monica Stinson joined Elder Care Alliance as Vice President of Human Resources in August 2018. She joins the team with more than a decade of experience in all aspects of human resources, talent management and business operations. Stinson will oversee Human Resources (HR) and be responsible for talent management, Team Member retention and solidifying the Employer of Choice culture at both the corporate and community levels.
“I am thrilled to be a part of the Elder Care Alliance team,” Stinson says. “I believe my background and experience will make me an integral part of the continued success of this exceptional organization.”
Prior to Elder Care Alliance, Stinson served as a Regional HR professional for Sunrise Senior Living where she had oversight of the HR group consisting of 3,000 employees in 36 locations in California, Washington and Utah. Stinson has a Master of Science in Psychology from Northcentral University in Prescott, Arizona. She also has a Master’s in Business Administration and Organizational Development from Upper Iowa University.
Vice President of Marketing & Communications
Meredith Bradshaw joined Elder Care Alliance as Vice President of Marketing and Communications in September 2021. She joins the team with more than 18 years of digital, integrated marketing and communication experience with an expertise in integrated communications, digital communications, social media marketing, and digital marketing.
Most recently, Meredith was the VP of Marketing and Communications for the education nonprofit EducationSuperHighway where they successfully upgraded the bandwidth of 98% of US public schools for digital learning in the classroom. Previous Meredith was a Partner at FleishmanHillard, where she created digital communications programs for various clients.
Meredith lives in San Francisco and loves to get outdoors with her dog Benedict Cumberbatch (AKA Benny).
Senior Director of Sales
Terri Torres is an award-winning senior living sales strategist specializing in multi-site leadership and partners with community teams to build occupancy and increase revenue. After spending more than a decade leading teams to peak performance in geriatric care solutions and the senior housing industry, Terri knows how to drive successful sales outcomes through personalized coaching and development plans to increase conversions.—and it’s not just mastering sales and marketing trends. It’s how well you connect with the teams and build relationships.
“I know it sounds funny, but I fell in love with helping seniors at an early age through my fascination with home shopping channels, like QVC," Terri said. "I loved watching the connection the hosts had with their customers, who oftentimes are elderly and homebound. I thought to myself, If I can help people who are at home and alone find a better way of life that would be a dream scenario.”
A strong believer in the power of positive thinking, she regularly develops trainings to assist sales leaders with effective techniques to become the very best versions of themselves. Most recently, Terri was a Divisional Director of Sales and Marketing for Senior Lifestyle where she supported up to 37 communities throughout the US to achieve and exceed sales targets.
She enjoys music, the occasional shopping spree, and Netflix binge, but can also be found on the tennis court or beachside with her husband. Terri is a trained mindset and business coach, a Licensed Vocational Nurse, and holds an MBA from Bellevue University.
Vice President of Wellness
Carmel Dolcine-Joseph, Vice President of Wellness, has over 20 years of leadership experience and oversees the Wellness Department. She is also ECA’s Co-Risk Manager, leading Root Cause Analysis (RCA) processes and protocols.
Carmel’s role leading Resident Care Services, Skilled Nursing, Memory Care, Life Enrichment, & Clinical Applications/E.H.R. operations has been integral to ECA’s success becoming a Preferred Provider and Employer of Choice; enabling residents, residents’ families, and staff members to live purposeful lives, reaching the fullest of their potential.
Her inspirational leadership, thoughtful communication, and proactive performance management makes Carmel a highly effective mentor, committed to making everyone she works with better. Prior to Elder Care Alliance, Carmel had the pleasure of serving in numerous multi-site leadership roles including: Interim ED (Redevelopments) & Divisional Director of Care Management – West Division with Atria Senior Living, Clinical Informatics Nurse – Havasu Regional Medical Center (Acute Care, Urgent Care, SNF/Rehab, Physician Practices, Home Care), and M.D.S. Nurse with Life Care Centers of America – Arizona/Southwest Region.
Carmel Dolcine-Joseph has administrator and nursing licenses in multiple states. She is a Certified Professional in Aging Services Risk Management (CPASRM), Certified Alzheimer’s Disease Dementia Care Trainer (CADDCT), Certified Dementia Practitioner (CDP), Certified Montessori Dementia Care Professional (CMDCP), and Certified E.H.R. Implementation Project Manager.
She proudly serves on the Alzheimer’s Assoc. End of Life & Dementia Advisory Committee, California Assisted Living Association Education Committee, and California Assisted Living Association Dementia Task Force.